Arab Insurance Group (B.S.C.) subsequently referred to as ARIG is committed to protecting your privacy and developing technology that gives you safe online experience. The main purpose of this privacy notice is to provide a transparent way of how we manage your personal data and protect the privacy of your personal data in accordance with Bahrain’s Personal Data Protection Law (PDPL) and other applicable legal and regulatory laws.
This Statement of Privacy applies to ARIG website and governs personal data collection and usage. By using ARIG website, you consent to the personal data practices described in this statement.
DETAILS ON HOW WE COLLECT YOUR PERSONAL DATA
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1. ARIG collects and uses your personal data to operate ARIG website when you visit the website and you:
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1. Share with us your inquiries by filling the “Contact Us” Page
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2. Apply online for a job vacancy by accessing the “Job Listings” Page or via email
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3. Use or view our website via your browser’s cookies.
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2. ARIG may collects and processes the personal data including health data of customers and prospect customers indirectly from insurance companies, brokers, and Third Party Administrators (TPAs).
THE LAWFUL BASIS FOR PROCESSING YOUR PERSONAL DATA AS A WEBSITE VISITOR
ARIG only processes your personal data on the basis of one or more of following lawful basis:
| Purpose | Lawful Basis |
| Provide online services | Legitimate interests |
| Accommodate the requests and inquiries raised by the website visitors | Legitimate interests, Data Owner Consent |
| Provision of financial events offered by ARIG | Legitimate interests |
| Evaluate the use of ARIG website for statistical purposes and compliance with any laws to which ARIG is subject |
Legitimate interests |
THE LAWFUL BASIS FOR PROCESSING CUSTOMERS’ PERSONAL DATA
ARIG only processes your personal data on the basis of one or more of following lawful basis:
| Purpose | Lawful Basis |
| Issue of Life and medical insurance quotation to brokers or insurance companies and provide customers’ personal data to reinsurance companies to obtain support in life insurance quotation pricing. |
Contractual obligation, Legitimate interests |
| Obtain Doctors’ consultation by providing customer’s personal data including health data to consulting doctors. |
Contractual obligation, Legitimate interests |
| Claims verification for payment processing and share the details with reinsurance companies directly or by brokers for recovery purposes. |
Contractual obligation, Legitimate interests |
| Share motor vehicle claim details exceeding defined limit with Claims Administrators for verification, and with TPAs for vehicle claims inspection. |
Contractual obligation, Legitimate interests |
| Share Marine, Casualty, Engineering and Property major claims occurring during the period of cover with Loss Adjustors in different countries where the claim occurred to assess the claim payable. |
Legitimate interests, Contractual obligation |
| Manage court cases and share details with external lawyers. | Contractual obligation |
| Receive quarterly updates on the sales statistics from TPAs. | Contractual obligation |
| Online backups and provide storage and maintenance of all data | Legal obligation, Legitimate Interests |
| Email content cleansing and scanning | Legitimate Interests |
| Provide ARIMA (subsidiary) employees with access to ARIG’s data for business purpose | Contractual Obligation, Legitimate interest |
TYPES OF PERSONAL DATA WE PROCESS
ARIG may handle and process your personally identifiable information as a website visitor, such as full name, email address, contact number, country, CV, company name and other personal data. When you visit ARIG website, our web server automatically records details about your visit including IP address, the website from which you visited us, type of browser software used, ARIG website pages that you visited, and date and duration of your visit to ARIG website.
PERSONAL DATA SHARING
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1. ARIG may share your personal data for the above mentioned lawful basis with third parties and governmental bodies.
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2. ARIG may share your personal data internally with ARIG’s subsidiaries when there is a legitimate business interest.
SECURITY OF YOUR PERSONAL DATA
We will take all reasonable steps necessary to ensure that your personal data is processed securely, and in accordance with this privacy notice. ARIG implements appropriate technical and organizational measures to protect your personal data from related risks such as data destruction, loss, modification, and leakage risks. Please note that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our site; any transmission is at your own risk.
USE OF COOKIES
ARIG website uses “cookies” to provide you with a personalized online browsing experience. A cookie is a text file that is placed on your computer by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ARIG services or web pages you visit.
THIRD-PARTY LINKS
ARIG may contain links to other websites of interest. However, once you use these links to leave our website, you should be aware that we do not have any control over that other website. Those third-party websites have their own privacy policies. Therefore, ARIG is not responsible for the privacy statements or other content on websites outside of ARIG or how the third parties process your personal data. ARIG encourages you to review the privacy statements of websites you choose to visit from ARIG website so that you can understand how those websites collect, use and share your personal data.
INFORMATION DISCLOSURE
ARIG does not sell or transfer your personal data to external entities. However, some information may be disclosed to third parties who assist us in operating our website and business, those parties are bound to keep your personal data confidential and safe from any unauthorized disclosure. This includes all the data we gather from you through the various electronic forms.
YOUR RIGHTS AS A DATA OWNER
You have the right to request ARIG to:
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1. Access your personal data processed by ARIG
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2. Change your personal data when it is inaccurate or incomplete
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3. Remove, block or restrict your personal data when:
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a. Purpose of personal data is no longer valid
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b. Processing of personal data is unlawful
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c. Processing of personal data lacks the legitimate interest of ARIG
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d. Deletion is necessary for compliance with the law
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e. Personal data is inaccurate
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f. You wish to withdraw your consent
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4. Submit an objection when personal data is used for:
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a. Direct marketing
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b. Processing that may result in defamation or discrimination causing possible financial or emotionalloss
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c. Decision making and the decision is taken based only on automated processing
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5. Withdraw your consent at any time to process or transfer your personal data for a specific reason ARIG has the right to reject your request. ARIG will inform rejection along with the reason for rejection within 15 business days of receiving the request. In case your request is incomplete, ARIG will inform you within 10 days of receiving the request to complete your request. Further, you have the right to lodge a complaint to Bahrain Personal Data Protection Authority.
As part of the personal data security measures, ARIG may request you to provide specific information in order to confirm your identity and to ensure that your personal data is not disclosed to any person who does not have the right to have it.
RETENTION PERIOD OF YOUR PERSONAL DATA
ARIG retains your personal data based on the legal retention period requirements, fulfilling its intended purposes, and historical archiving. We will endeavour to securely destroy and erase or anonymize your personal data to ensure that it cannot be restored after exceeding the specified retention period.
YOUR ROLE TO KEEP YOUR PERSONAL DATA ACCURATE
It is essential for ARIG to keep your personal data up to date and accurate. Therefore, kindly provide your updated information in case there is any change to your personal data during your business relationship with us.
UPDATE ON PRIVACY NOTICE
ARIG may update this Statement of Privacy. ARIG encourages you to periodically review this Privacy Notice in order for you to be informed of how ARIG is processing your data.
CONTACT US
ARIG welcomes your comments regarding this Statement of Privacy. If there is any concern related to processing your personal
data or to submit a request, please do not hesitate to reach out to the below contact details:
https://www.arig.net/contact-us/
Arab Insurance Group (B.S.C.)
ARIG House, Building 131, Road 1702, Diplomatic Area 317, P.O. Box 26992, Manama, Kingdom of Bahrain
We will take commercially reasonable efforts to promptly determine and remedy the problem.
Google reCAPTCHA
We use Google reCAPTCHA to protect our website from spam and automated abuse. reCAPTCHA analyzes interactions with the website to determine whether a visitor is a human. This analysis may include information such as IP address, browser information, and user behavior. The data may be transmitted to Google for processing as part of the reCAPTCHA service.
